Support
For any question or problem, write to support@endurian.app. Endurian is built by one person, so we reply as soon as we can.
Frequently asked questions
How do I connect Strava (or another partner service)?
In the Endurian app on your iPhone, open the Connections section, choose Strava and tap “Connect”. The Strava authorization page opens: sign in and confirm. Back in the app, Strava will show as connected. The steps are similar for TrainingPeaks, Komoot, Dropbox, Trailforks and Xert.
From then on, and only from then on, your workout files are sent to the service you connected. Details in the privacy policy.
How do I disconnect a partner service?
In the same section of the app, choose the service and tap “Disconnect”. Access tokens are deleted immediately and related data within 30 days.
You can also revoke access from the partner service itself, for example in Strava (Settings, “My Apps”) or Dropbox (Settings, “Connected apps”). In that case too, Endurian deletes the tokens and related data.
How do I delete my account?
Right in the iPhone app: open the Account section and choose “Delete account”. You don't need to contact us. Deleting removes your account, the delivery log and any files still pending, and disconnects all partner services (tokens deleted immediately, related data within 30 days).
Workouts saved in Health on your iPhone and Apple Watch are not touched: you manage them in Health.
How do offline maps work?
Vector topo maps are downloaded by zone to your iPhone, preferably over Wi-Fi, and then work without a network connection. Data sources are listed on the Credits page.
What data leaves my device?
Only what is needed to run your account (Sign in with Apple) and, if you connect a partner service, the workout files to be delivered to that service, which are deleted automatically 30 days after delivery. We use no ads, usage analytics or tracking. The full picture is in the privacy policy.
How do I exercise my data rights (access, erasure, portability)?
Write to support@endurian.app stating your request. You can also delete your account yourself in the app.
How do I report a problem?
Write to us with the Endurian version, your iPhone and Apple Watch models, the OS version and what happened. Please don't send health or location data unless it is essential.